Q: What is dropshipping?
A: Dropshipping is a fulfillment method in which we, as the retailer, do not keep products in stock. Instead, we partner with third-party suppliers who ship the products directly to the customer. This allows us to offer a wide range of products without the need for a physical inventory.
Q: What is your return policy?
A: While we have implemented a No Return, No Exchange Policy for custom apparel, our ultimate goal is to make you happy with your purchase. We take great pride in our craftsmanship and strive to exceed your expectations. If you encounter any issues or have any questions, please reach out to our customer service team, and we will work with you to find a solution that ensures your satisfaction.
Q: Can I exchange an item?
A: We do not offer exchanges at this time.
Q: What are your shipping rates and policies?
A: Please refer to the shipping information provided on the product page for more details.
Q: How do I track my order?
A: Once your order has been shipped, you will receive a tracking number by email. You can use this tracking number to track the progress of your shipment on the carrier's website.
Q: How can I contact you?
A: You can contact us through the "Contact Us" form on our website or via email at [email protected] We will do our best to respond to your inquiry within 24 hours.
Q: Do you have a physical store?
A: We are an online-only retailer and do not have a physical store. However, we do have a warehouse where orders are fulfilled and processed.
Q: Do you offer wholesale pricing?
A: Yes, we offer wholesale pricing to qualified buyers. Please contact us for more information.